Shipping & Handling

Orders will ship within 1 to 5 business days. Delivery time varies within 15 to 30 business days due to cargo and customs procedures.


Who are the carrier partners of Prinun?

The carrier partner of Prinun is DHL, Aramex,in all countries.


If your item is faulty when you receive it, you can return it for a refund. Simply contact our customer care team [email protected] to refund your item.


Late Returns

Your purchase should be sent back to us within the 3 business days of receiving your order. Returns outside of this period are accepted at the discretion of Prinun.


Repeated Returns

We offer a flexible returns policy to make your online shopping experience even easier. However, we do monitor the number of returns made and may refuse to accept orders at our discretion if goods are returned repeatedly.


Refund Policy

We typically refund your order through store credit. If you paid by COD, you will get credit into your account and you can buy whatever you want from Prinun


Credit Card

Upon request, we can organize a refund to your credit card statement. This process takes around 14 business days from the date of your order cancellation.


Cash on Delivery (COD)

In the case of COD, we will refund your Prinun account with store credit. You can use this store credit towards a future purchase.


Shopping Credit

– In order to earn store credits, you must send the application to the person (s) in your guides. We provide access to your contacts to send information messages to people you designate via sms. The information you provide is used only to send an informative message via sms.

– We take steps to protect your Personal Information from unauthorised access and against unlawful processing, accidental loss, destruction and damage.

– We will only keep your Information for as long as we reasonably require and, in any event, only for as the Data Protection Legislation allows.

In addition to any other legal or equitable remedies, we may, without prior notice to you, immediately terminate the Terms and Conditions or revoke any or all of your rights granted under the Terms and Conditions. Upon any termination of this Agreement, you shall immediately cease all access to and use of the Site and we shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of this Site in whole or in part. Any termination of this agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination. You furthermore agree that the Site shall not be liable to you or to any other person as a result of any such suspension or termination. If you are dissatisfied with the Site or with any terms, conditions, rules, policies, guidelines, or practices of site in operating the Site, your sole and exclusive remedy is to discontinue using the Site.